In need of some shopping assistance or keen to say “hi” to the Vamers Store crew? Simply fill in the contact form below and a Vamers Store support bot will be in touch within 48 hours.

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Customer Service

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At Vamers Store we pride ourselves on providing an easy, unique and professional shopping experience that is representative of our quality products and passionate customers.

Sometimes a pesky Gremlin may sneak into the system, but we are ready and standing by to eradicate any such issues with beams of positive sunlight.

Top Customer Service Questions:

Order Status

Has my order shipped yet?
When will I receive my order?

Returns and Exchanges

Looking for our return policy?
Need to return an item?

My Account

How do I change my password or email?
How do I change subscription options?


Do you ship outside of South Africa/Internationally?
Looking for our shipping policies and methods?

Other helpful information:

About Us

Learn more about the Vamers Store and how we want you to not only embrace but also to satisfy your inner geek.

Placing an Order

Learn about how to place an order with Vamers Store, what payment methods are accepted, address verification and other order-related questions.

Contact Us

Praises, Complaints or Queries? This is the place to submit them.

Privacy and security

We take your privacy and security extremely seriously. Learn more about our Privacy and Security Policy here.

Legal Information

We employ a selection of policies and terms in order to protect both you and us. Learn more about them here.

News and Press

If you are a member of the media looking for more information about Vamers Store and our products for your publication or an event, this section is for you.

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